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Shipping Policy :

  • Shipping Area: We currently ship across India.

  • Shipping Charges: Shipping charges may vary based on the order value and delivery location. We might offer free shipping for orders above a certain amount 1499/-

  • Delivery Time: We aim to deliver your order within [Number] business days after dispatch. Delivery times may vary depending on the location.

  • Order Processing: Orders are typically processed within [Number] business days. You will receive a notification with tracking details once your order is shipped.

Return/Refund Policy :

  • Returns: We accept returns for products that are damaged during shipping or if you receive the wrong product. Please notify us within 2 days of receiving your order if there is an issue.

  • Conditions for Return: The product must be in its original packaging, unopened, and in unused condition.

  • Process for Return: To initiate a return, please contact us at [sendhriya@gmail.com] with your order details and the reason for the return. We may request photographic evidence of the damage or incorrect item.

  • Refunds: Once your return is approved and we receive the product, we will process your refund. Refunds will typically be credited to your original payment method within 2 business days.

  • Non-Returnable Items: For hygiene and safety reasons, we generally do not accept returns for opened or used oil bottles unless they are damaged or incorrect upon arrival.

QUALITY ASSURANCE:

Sendhriya is a brand committed to high standards of quality assurance in its range of wood pressed oils, which include groundnut, sunflower, white sesame, and coconut oils. The oils are extracted exclusively using the traditional wood-pressing method, which ensures that they remain 100% pure, free of added chemicals or preservatives, and retain all their natural nutrients and flavors. Only premium quality seeds and nuts are selected, and meticulous care is taken during processing to maintain purity and freshness. Sendhriya’s approach prioritizes transparency, with the brand emphasizing natural extraction methods and rigorous checks at every stage—from sourcing to packaging. This attention to quality helps preserve the oils’ health benefits, natural aroma, and authenticity, making Sendhriya a trusted choice for customers seeking wholesome, chemical-free edible oils.

PAYMENT METHODS:

Sendhriya accepts multiple payment methods for customer convenience, including Credit and Debit Cards, UPI, Digital Payments like paytm, phonepe wallets, Net Banking, Bank Transfers and Paylaters too. The brand handles its digital transactions securely through Razorpay, a leading payment gateway platform in India that supports quick and safe payments. By offering these options, Sendhriya ensures a smooth and flexible checkout experience, catering to a wide range of customer preferences and maintaining a high level of transactional security.

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